Disputes shows all the disputes for the region. Disputes to-do shows all the outstanding dispute steps for all regions. There is a tab to select either just your own outstanding dispute steps, or all outstanding dispute steps. There is a second tab to select a particular action, or all actions.…

Each user has a ‘DOA amount’, and a ‘Next level approver’, i.e., for user ‘Fred’ Name:                         Fred DOA amount:              1000.00 Next level approver:    Bert   This data forms the DOA hierarchy. Only the Administrator can edit the details. Simply click on a user to edit their details. There are some…

The disputes system is run by the users. The only administrative activity is in setting up the DOA hierarchy. Kuhlekt has a built-in dispute resolution process, which is used to resolve customer issues. A dispute is created from an account’s ‘Disputes’ section. The details of the dispute are stored in…