Enable incoming emails is set to “Yes” or “No” and is used to determine if the system will look for and process incoming emails.

Enable outgoing emails is set to “Yes” or “No” and is used to determine if users are allowed to send outgoing emails.

Email account is the name of the ‘email user’ used for the incoming and outgoing mail for the region.

Friendly name is the ‘Friendly name’ which accompanies the ‘email user’ name on outgoing emails.

User assigned to match emails is used to select a user to be responsible for processing the un- matched emails for the region. All un-matched emails for the region will appear on the ‘To-do Unread emails’ for the selected user.

Email footer is the default email footer for the region, which is used when an email footer has not been setup for the user in the user’s setup.