Path: Account->Provisioning

Your manager will have setup the rules for provisioning for each region. The rules define that when a particular aged balance exceeds a threshold, then that amount must be provisioned. The amount is provisioned by allocating it to; Credit, Collectable, Doubtful, or Bad.

The ‘Provisioning amount’ is shown at the top of the provisioning section. This is the amount calculated by the rules. You can also choose to ‘Provision entire amount’, which will move the entire balance into the ‘Provisioning amount’.

The ‘Balance’ is shown at the bottom of the provisioning section. The balance is calculated by subtracting the allocations from the ‘Provisioning amount’. Allocations must be made to make the balance zero.

If you have ‘Account Edit’ permissions, you can edit the provisioning allocations. Accounts with a non-zero ‘Balance’ will appear on the ‘To-do Provisioning’ list.

If after subsequent data loads, the account no longer needs provisioning, then the provisioning is automatically cleared.

The provisioning is controlled by 2 fields in the region setup; ‘Provisioning required’, and ‘Provisioning threshold’. The provisioning setup can be different for each region.

The ‘Provisioning required’ field specifies which aged balances are to be used. The ‘Provisioning threshold’ is an amount.

An account requires provisioning if the aged balances selected in ‘Provisioning required’ exceeds the ‘Provisioning threshold’. The amount in the aged balances then needs to be provisioned.

The ‘To-do Provisioning’ list show the accounts where the amount needs to be provisioned. Refer to the User Guide on how to provision the amount for an account.

The provisioning for all accounts is re-calculated after every data load, or when any data is changed that affects the provisioning.