Kuhlekt

  This shows the dunning setup for each account for the region. It shows if the account has been setup for dunning, and the SMS, Email and Post details, and will show an error if the details are not correct. This is handy to verify the accounts setups prior to…

  Dunning records show all the dunning records for all batches for the region. You can click on the account number or name, which will take you to the account’s dunning section, where you can see all the dunning records for the account. You can click on the attachment icon…

The dunning dashboard shows the dunning batches for the region. Each line of the dashboard represents a dunning batch, showing the number of records in the batch, the approval, and the type.  You can drill down on a particular batch by clicking on the batch number.

  Kuhlekt can set up dunning to run of specific days, the batch job will complete as per the manual operation but when finished the batch is immediately closed and processed for email distribution. It is required that the accounts under automation are set to Automatic Approval in the account…

The result of running a dunning batch, is dunning letters ready for SMS, emailing or printing. Kuhlekt can setup your system to automatically send SMS and emails and send the post to a ‘Print-Post’ outsourcer. Alternatively, you can download the batch data, and manually send it to an ‘SMS /…

  Closing a dunning batch, finalises the batch and ‘locks it down’. To close an open dunning batch, from the dunning dashboard. Select the region Click on ‘Close open batch’ A Dunning batch job is created to close the dunning While the batch job is running, the dunning batch is…