Kuhlekt’s self-serve portal is a robust platform that puts customer autonomy and convenience first. Designed to empower users, the self-serve portal comes complete with a suite of features that streamline financial transactions, provide comprehensive insights, and facilitate seamless interactions.  With our intuitive and easy-to-use payment portal, you can save yourself time and money by allowing your customers to complete common payment tasks themselves.  

Payments

The self-serve portal gives users direct control over their payments. Allow users to initiate payments at their convenience, providing flexibility in settling outstanding invoices or bills – whether it’s a one-time payment or a scheduled recurring transaction.  

Direct debit processing and set-up

Simply the ACH direct debit process with the Kuhlekt platform, which allows users to set up and manage direct debit arrangements effortlessly, putting them in control of their financial commitments. Ensure payments are made on time without any need for constant manual intervention.  

Open items management

It has never been easier to access and manage open items. Users can download a list of their open items directly from the portal, enabling them to keep track of their financial obligations with ease.  

Parent-child relationship visualisation

Our portal offers an easy-to-understand visualisation of complex financial structures. Parent accounts can see invoices to be paid by the child, and child accounts can visualise the invoice the parent will settle.  

Download statements

Users can access and download historical statements directly from the portal. This provides them with a comprehensive record of their financial activities, facilitating reconciliation and record-keeping.  

View portal payment histories

Track and monitor payment histories directly from the portal. Users can access a detailed history of their transactions, providing insights into past payments, direct debits, and other financial activities.  

Making dispute resolution seamless

Our portal also allows users to lodge disputes seamlessly, should they encounter discrepancies or have concerns about specific transactions. Users can provide details, track the status of their disputes, and receive updates through the portal to ensure their issues are addressed promptly and efficiently.  

User-friendly interface

The self-service portal boasts an intuitive and user-friendly interface, making it easy for users to navigate and access the functionalities they need. Clear menus, guided processes, and responsive design contribute to a positive user experience. Our self-service portal offers a one-stop solution for users seeking financial independence and efficiency. From initiating payments and managing direct debits to accessing open items, downloading statements, viewing payment histories, and lodging disputes – this platform empowers users with the tools they need to take control of their financial interactions.